Flora Design Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or communicate with us via phone, SMS, email, or other methods.
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery address, and payment details.
Message Content: Any information submitted through forms, SMS conversations, or calls.
Technical Data: IP address, browser type, and interaction with our site (used for improving the user experience).
We use your information to:
Fulfill floral orders and provide customer support.
Communicate with you regarding your inquiries, orders, and appointments via SMS, phone, or email.
Send reminders, confirmations, service updates, and promotional messages (with your consent).
Improve our website and services.
By submitting your contact details through our website or interacting with us via phone or form, you agree to receive SMS and email communications related to:
Order confirmations and delivery notifications
Appointment reminders or status updates
Promotions, seasonal offers, and announcements
You may opt out at any time by replying “STOP” to any text message or contacting us at contact@floradesignservices.com or (850) [Your Business Number].
Message and data rates may apply.
We do not sell, trade, or rent your personal information. Your data may be shared with:
Trusted third-party service providers (e.g., payment processors, delivery platforms)
Legal authorities if required by law or for fraud prevention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
We implement security measures to protect your personal information from unauthorized access, disclosure, or destruction.
You may request to:
Access or correct your personal information
Withdraw your consent to receive communications
Delete your data from our systems
Contact us at contact@floradesignservices.com for any data privacy requests.
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.